General Terms and Conditions
Data of the owner:
In accordance with the provisions of the Law of Services of the Information Society (LSSI), users of www.https://icscooter.com/es/ are informed that these are the details of the owner of this website:
Name: LOBITO IC, S.L.
Address: C/ Amadeu Vives 17, 08440 Cardedeu, Barcelona
NIF/CIF/NIE: B65864613
Civil Registry: City of Barcelona/ Volume 43367/ Page B426739
Contact phone: 930267440
Contact e-mail: info@icscooter.com
Access to the website www.https://icscooter.com/es/, owned by LOBITO IC, S.L and the use of the services offered on this website, implies acceptance of the following terms and conditions of use:
Intellectual Property:
The design, source code and contents of the website www.https://icscooter.com/es/ are protected by Spanish law with regard to intellectual and industrial property rights in favor of LOBITO IC, S.L, being prohibited its reproduction, distribution or public communication, in whole or in part, without the express permission of LOBITO IC, S.L.
1.- Shipping methods and delivery times
The shipping method will vary depending on the destination and will be by land, sea or air.
The delivery time will vary depending on the destination:
Spain: 24 – 48 hours from Monday to Friday on weekdays.
Balearic Islands and Andorra: 4 - 7 days minimum (depending on dispatch procedures (where applicable)) from Monday to Friday on working days.
Rest of Europe: 4 - 7 days minimum depending on the destination from Monday to Friday on working days.
United States: 5 – 10 days minimum (depending on shipping arrangements (where applicable)) from Monday to Friday on business days.
2.- Returns
2.1.- Right of revocation or withdrawal
According to the applicable regulations, the customer is given the right to withdraw from the purchase made on the website, if it does not comply with the order, within a period of 14 days from receipt of the purchase.
To exercise this right, the client must notify their decision, in a timely manner, to the email info@icscooter.com or, in paper format, to the following address: LOBITO IC, S.L., C/ Amadeu Vives 17, Postal code: 08440, City: Cardedeu, Province: Barcelona.
At the time of return, it will be essential that the product is in perfect condition, in its original packaging and with the manuals and accessories included. No refund will be made if the product has been opened from its original packaging, is not in the same condition in which it was delivered or has suffered any damage after delivery. The shipping costs derived from such return will fall on the USER. After checking the condition of the merchandise, the amount will be refunded.
2.2.- Return due to product defects, defects produced in transportation or shipping error
If at the time of delivery, it is visible and clear, without the need to manipulate the shipping packaging or the product itself, that a product has defects caused by damage in transport or if, in the same way, an error in the merchandise received, the customer must notify icscooter.com (via email addressed to: info@icscooter.com) within 48 hours of receiving the order in order to request the return of the affected product or products. and with it the replacement with a new one.
2.3.- Return for exchange of the purchased product
In the event that the customer wants to return the product because it is not what was expected or because they want to exchange it for another product of their liking, they must also manage it by contacting: info@icscooter.com
In any case, the customer must be responsible for the transportation costs of the return.
All returns must be sent to the following address:
LOBITO IC, S.L., C/ Amadeu Vives 17, Postal code: 08440, City: Cardedeu, Province: Barcelona
3.- Guarantee
The warranty on ICe scooters, bicycles, components and spare parts is regulated under the following document that you can consult below: Warranty ICe
