Shipping methods and delivery times

The amount of the shipping costs will be free as long as a minimum purchase of 100 € has been made through the website.

The shipping methods will be by land or sea depending on the destination as well as the delivery time.

• Spain (Iberian Peninsula): 24 - 48 hours from Monday to Friday working days.
• Ceuta, Melilla, Andorra, Balearic Islands and Canary Islands: 4 - 7 days minimum (depending on dispatch arrangements) from Monday to Friday working days.
• Rest of Europe: 4 - 7 days minimum depending on destination from Monday to Friday working days.

Returns

If when you receive the order, it is not in accordance with the order, you have a period of fourteen days to execute the right of return. In this case, it will be essential that the product is in perfect condition, in its original packaging and with manuals and accessories included, no returns will be accepted in any case if the product has been used. The shipping costs derived from such return shall be borne by the USER. After checking the condition of the goods, we will proceed to refund the amount.

Warranty

The warranty of the IC Electric bicycles and scooters ICe are regulated under the following document that you can consult below Warranty ICe